Print.
Give every visitor a clear department-specific token and place them instantly into the live queue.
Cloud queue management
Shorter waits.
Smoother service.
TokenX brings ticket creation, customer calling, public announcements, live displays, and management reports into one simple system for every service location.
No card for trial
One company subscription
Works across devices
Now serving
A-024
Counter 2
Live
- Clinics
- Hospitals
- Pharmacies
- Banks
- Government offices
- Service centers
One continuous workflow
Call.
Let staff call the next customer, recall a token, complete service, or record a no-show.
Show.
Update the waiting-room display and voice announcement so visitors know exactly where to go.
Improve.
Transform completed queue activity into reports for wait times, peak hours, departments, and staff.
Scroll to run the system
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Everything in one place
A complete workflow from ticket to service
Give each team member the tools they need while your administrator controls departments, users, branding, and performance from a central portal.
Fast token printing
Create numbered tickets by department from a dedicated printer screen, helping visitors join the right queue without confusion.
Simple caller workspace
Staff can call the next visitor, recall a token, mark service complete, or record a no-show from a clear role-based screen.
TV announcements
Show the current token and room or counter on a shared display, with audible announcements to keep the waiting area informed.
Multiple departments
Set up separate queues, prefixes, counters, rooms, and assigned staff for every service your organization provides.
Live synchronization
Queue activity updates across authorized screens so printers, callers, announcers, and administrators stay aligned.
Management reports
Review queue volume, wait time, service time, no-shows, peak hours, departments, and staff productivity over selected periods.
A calmer customer journey
Keep visitors informed at every step
Replace crowded lines and repeated questions with a visible, predictable process that guides each visitor from arrival to the correct service point.
1
Visitor receives a token
The printer issues a department-specific number and places it in the live queue.
2
Staff calls the next customer
The caller sees waiting tokens and directs the next visitor to a room or counter.
3
Display and voice announce the call
The waiting-area screen updates immediately and announces the destination.
4
Results become useful reports
Completed queue activity feeds operational reports for administrators.
Four connected roles
Set up once, then run your queue
TokenX separates responsibilities so each device stays focused and easy to use.
Administrator
Creates departments and staff, assigns permissions, manages branding, and reviews performance.
Token printer
Issues a clear queue number for the visitor’s selected department.
Token caller
Calls and serves visitors from the assigned room or counter.
Token announcer
Keeps the shared TV display and voice announcements up to date.
Operational visibility
Turn daily queues into better decisions
Built-in reporting helps administrators understand demand and identify where service can improve—without maintaining separate spreadsheets.
- Daily and period queue summaries
- Average wait and service times
- Peak-hour and no-show analysis
- Department comparisons
- Staff productivity and historical token logs
Queue performance
Last 7 days
Total tokens
1,248
Weekly activity
Average wait
8m 24s
Across departments
Served
88%
Completion rate
Tokens by day
Token outcomes
88%served
Illustrative dashboard values shown for product demonstration.
Built for real service teams
Clear tools for every workspace
Front desk and receptionOrganize
Direct visitors into the right departmental queue and keep arrivals structured.
Rooms and service countersServe
Call the next token, manage active service, and record completion or no-show status.
Waiting areasInform
Display and announce token numbers clearly so visitors know when and where to go.
ManagementImprove
Monitor queue performance, compare departments, and export useful operational reports.
Straightforward company pricing
One subscription for your whole organization
One active company entitlement covers authorized staff across the TokenX web portal and supported Android, iOS, and Windows apps.
$69.99 USD / year
Introductory first-year price for an eligible company account.
- 90-day free trial before purchase
- All authorized company staff
- Web, Android, iOS, and Windows access
- Queue operations and reporting
$99.99 USD / year
Standard yearly renewal after the introductory subscription period.
- One company-wide entitlement
- Continued access on supported platforms
- Administrator-managed subscription
- Secure web checkout through Paddle
Prices are listed in USD. Applicable taxes may be calculated at checkout. Web payments are processed by Paddle as Merchant of Record. Read our detailed pricing, subscription terms, and refund policy.
Common questions
Before you get started
What is TokenX?
TokenX is digital queue and token management software. It helps organizations issue queue tickets, call visitors, show announcements on shared displays, and review operational reports.
Who can use TokenX?
TokenX is designed for organizations with waiting customers, including clinics, hospitals, pharmacies, banks, government offices, customer service centers, and other counter-based services.
Does one subscription cover all employees?
One company subscription covers authorized staff accounts belonging to that company. Administrators create users and assign roles based on each employee’s responsibility.
Which devices are supported?
The company entitlement supports the TokenX web portal and supported Android, iOS, and Windows applications. Available functions vary by assigned role and device.
Do I need a payment card for the free trial?
No. New eligible companies receive a 90-day trial after account activation, allowing them to evaluate the system before purchasing.
How are web payments processed?
Web card payments are handled securely by Paddle as Merchant of Record. TokenX does not store your full card details on its servers.
Give your visitors a more organized waiting experience.
Create your company account and explore TokenX free for 90 days.